This policy applies to those who purchase items from, or register their details with, the ohmsandwattsservices.co.uk web site, which may, from time to time, provide online sales services, newsletters or other services which require a user to submit contact and other details. Ohms and Watts Services is committed to protecting all the private information that a user provides as part of using the online services. The following summarises how Ohms and Watts Services may use personal data, and what is done to protect it.
How Information is Used
When a user registers on the website, he or she is asked for personal information, in order to identify them and facilitate communication.
To guard against fraud, Ohms and Watts Services may make search credit reference agencies in order to verify the user's identity. These agencies can supply information which includes Electoral Register details. Should Ohms and Watts Services make such a check, it is recorded by these agencies, but this is not available to lenders, and does not affect the user's ability to obtain credit in any way.
Ohms and Watts Services may also cross-reference the user's information with other third-party anti-fraud third party organisations, purely with the objective of reducing the possibility of online fraud.
Ohms and Watts Services will use the user's provided information for the following purposes:
- to send order status updates;
- to send newsletters and similar material, unless the user has opted out of such services;
- to improve the the website;
- to understand the interests and buying behaviour of users;
- to perform other such general marketing and promotional activities.
In cases where Ohms and Watts Services need to use other companies to provide services the user has requested, where personal information needs to be shared (such as the customer address given to a courier company), Ohms and Watts Services will ensure that these companies are required to act in accordance with the instructions given to them and they must abide by the Data Protection Act regulations to keep information secure.
However, Ohms and Watts Services does not pass on information to any other organisation other than to purely fulfil the user's wishes as stated. No information is passed on to marketing companies, for example.
Ohms and Watts Services may continue to employ the user's personal information for a period after the user ceases being a registered user.
The website is not intended for children. No-one under the age of twelve should submit personal information or use the website without supervision of a parent or guardian.
Online account access, where provided, enables the user to update and review their personal information.
Ohms and Watts Services take protection of the user's personal information very seriously, and take measures to ensure it is properly stored. Nevertheless, the user should be aware that the security of any information transferred over the Internet can never be completely guaranteed.
Cookies are small text files created on the user's computer. The Ohms and Watts Services website may create cookies on your machine containing session and state information. These cookies do not include any personal or financial information. The website requires cookies to be enabled in the web browser and in any third party security programs (such as anti-virus suites). The website may not function properly if settings on the user's computer disable cookies in some way.
Removal of Personal Data
Personal information cannot be removed for a period of six years from the date of your last transaction with the Ohms and Watts Services website, owing to the need to retain information for business reporting purposes.
Version of this Policy